Shipping Cancel and Return

SHIPPING 

How much does it cost to ship in the United States?

We offer FREE palletized shipping to all business addresses in the lower 52 states of the USA.

We ship to Alaska (FAIRBANKS AND ANCHORAGE ONLY), Hawaii (Honolulu), and Puerto Rico , These 3 locations, you need to email us for shipping confirmation before place orders. 

 

CANCEL

If you would like to cancel, please visit our CONTACT for us to proceed with a refund. Please note that it may take up to 10 days for the refund to appear in your bank account.

You may cancel your RTT order at any time before it has shipped and get a full refund, minus a $69 cancellation charge.

 

RETURN

Due to the difficulty and cost of transporting an item the size of an RTT, no returns will be given after your RTT has been shipped or picked up. If you cancel your RTT order while it is out for shipment you will incur a 15% deduction from your refund to cover estocking fee associated with the late cancellation.

If you require an address change after you have received a shipment confirmation email you will be responsible for any reconsignment fees and/or holding fees that your freight incurs with an en route address change.

Current Lead Times

1~7 Business days

If we short of inventory we will contact you for adjustment 

Can I pick my order up?

Please Contact Us for An Appointment for Picking up at different locations