Centori Outdoors Roof Top Tent FAQs

  • YES, it is safe.

    Sleeping in a roof top tent is generally safe, as they have been popular in Australia for over a decade without any reported incidents of falls. To ensure a safe and comfortable experience, it's important to follow a few simple tips.

    1.Always make sure to zip up the entrance of the tent when you go to sleep, even if you forget to close it, the size of the entrance will make it difficult for anyone to accidentally fall out.  

    2.Park your car on a flat, level surface, rather than on a steep ramp.

    Being high up off the ground provides added protection from critters, and hardshell rooftop tents offer additional protection from wind, rain, and hail. Our products are made with high-quality, durable materials, ensuring years of reliable use. Overall, sleeping in a Centori Rooftop tent is a safe and enjoyable experience.

  • No, the universal mounting system fits most roof racks and can be easily installed in less than 15 minutes.

    If your car has a fixed platform, it may require a roof top tent raiser.

    Two crossbars with dynamic weight rating of at least 100 lbs will be good to support Roof top tent,we recommend using heavy duty through crossbars with a width of over 2 inches.

    Note that roof racks and crossbars are not included with the purchase of a rooftop tent, and you will need to purchase them separately. You can check with your local or online stores to find the best option for your car.

  • YES.

    The roof top tent is designed to distribute weight evenly across the car's frame, with the main force points being reinforced with the strongest materials to prevent crushing. It is important to ensure that your car's crossbars have a dynamic weight rating of at least 100 lbs. The total weight of the tent and any occupants should be no more than four times this rating. We recommend using heavy duty through crossbars with a width of over 2 inches for added stability. For Tesla Model 3 and S vehicles, the crossbars should be spaced at least 37 inches apart, but we recommend a spacing of over 35 inches for the best results.

  • 1.Check your Roof size.

    2.How many people you will sleep in.

    Check Specification : https://centorioutdoors.com/pages/centori-outdoors-roof-top-tent-specification

  • 1.The included mounting brackets can be mounted on both narrow square roof hangers as well as on wide wing-shaped roof hangers. The mounting brackets can be slid back and forth as desired in the bottom aluminum rails to match the location of your roof racks on the roof.

    2.The distance between the roof rails is recommended to stay over 40% of the whole lenth:

    4.Make sure to adjust your RTT centered on the roof, Once it is in the correct position,fasten all of the hardware. This will prevent the tent from moving or vibrating while driving. Using nylon lock screws and threadlocker blue is recommended for a secure and stable installation.

    For further details please find our Manual as enclosed. 

  • The hard shell tent is made from ABS (Acrylonitrile Butadiene Styrene) and aluminum, while the softcover tent is made from 420D canvas with PU (polyurethane) coating with waterproof and UV protection rating of 50+.

    The fasteners are made from iron and aluminum 

    The ladder is a 2.3 meter telescopic aluminum alloy ladder.

    The tent also includes mounting brackets and a built-in thickened comfort sponge mattress.

    The zippered breathable anti-mosquito net provides added protection and comfort.

  • Yes, we offer custom orders for an additional cost of $300, with a turnaround time of up to 55 days after the order is confirmed and paid in full. To keep our inventory costs low, we offer the most popular colors: black/white shell and dark grey fabric. Let us know if you are interested in placing a custom order and we can provide more details. 

  • ABS (Acrylonitrile Butadiene Styrene) is a widely used plastic material in the automotive industry, known for its versatility and durability. It can be easily molded into complex shapes and is resistant to impact, acid, and alkali. ABS is also known for its excellent surface finish and dimensional stability, making it a popular choice for parts that require high precision and a long lifespan. Additionally, ABS has good toughness and rigidity, as well as low creep, making it an ideal material for a wide range of automotive applications.

    If you are planning on using your rooftop tent in extreme weather conditions, an aluminum shell may be a better option as it does not deteriorate over time and is more durable. This material is resistant to dryness, cold, and temperature changes, ensuring that your tent remains in good condition even in challenging conditions. Additionally, aluminum is a lightweight and strong material, making it an ideal choice for a rooftop tent.

  • A roof top tent offers several benefits for practical, cost-effective, and comfortable camping. It provides protection from dampness, as well as critters such as snakes and raccoons. The tent is easy to set up and take down, and allows you to sleep and rest anywhere, at any time, with a higher view of your surroundings. Additionally, sleeping in a roof top tent is safer than a ground tent, as it protects you from mosquitoes and other beasts. If you are ready to start using a roof top tent, you can email us to inquire about deals and special offers. 

  • 1. Most important,please make sure your ladder was locked before you step on.

    2. Do not use the roof tent in typhoon or windy weather above level 5.

    3. Do not exceed the maximum load capacity of the roof tent.

    4. Do not open the roof tent on steep or inclined roads or while the car is in motion.

    5.Pay attention to children's safety when using the roof tent, particularly when using the ladder. Avoid allowing children to be on the roof alone to prevent falls.

    6. Close the roof tent while driving and be aware of the increased height of the car with the roof tent loaded.

  • We have sufficient inventory in our warehouse in TX to serve our clients, LTL Shipping from Texas to all North America

  • DYNAMIC WEIGHT:

    Before ordering, it is a good idea to check the dynamic roof weight of your car.

    You can look it up at www.car.info or in the car's manual.

    This weight is the maximum weight of the car on the roof while driving.

    This weight is the maximum weight of the car on the roof while driving. Only the dynamic weight limit is stated by car and roof rack manufacturers.

    The tent you want to mount on your car should keep its dead weight within this dynamic weight limit.

    STATIC WEIGHT:

    When the car stops, it's a different matter.

    Here, the weight has become static, and car and roof racks can hold an incredible amount of weight. So you can easily climb three or four people up in the roof tent. .

    You can not find the static weight online. This is not stated by car manufacturers as cars are made for driving.

    Max load weight in our roof tent when they are pitched and the car is stationary is 415kg.

  • Yes, there is room for a few sleeping bags or similar at the back of the rooftop tent. However, space is limited, but try and see how much you can fit!

    Just remember that the equipment must be at the back of the roof tent and not flat over the entire mattress.

  • Free Shipping to Commercial Address or Carrier Terminal Pick Up, All lower 48 states. To Alaska Hawaii (Honolulu), and Puerto Rico for $880 + tax

    If you would like to cancel, please visit our CONTACT to proceed with a refund.

    If you cancel your RTT order while it is out for shipment you will incur a 15% deduction from your refund to cover estocking fee associated with the late cancellation.

    If you require an address change after you have received a shipment confirmation email you will be responsible for any reconsignment fees and/or holding fees that your freight incurs with an en route address change.

  • There is of course a Standard 1-year warranty on the product.

    In addition, we have most spare parts in stock.

    The tent fabric can be zipped off the hard-shell construction and sent for repair to a seal maker if you should ever need it.

    We want the happiest customers, so please do not hesitate to contact us if you have an inquiry or a broken part. We are happy to help you!