Shipping Return & Refund Policy
- SHIPPING
Alaska (FAIRBANKS AND ANCHORAGE ONLY)
Hawaii (Honolulu),
Puerto Rico
Mexico
Canada
These 5 locations, shipping cost from $550 to 880, need to contact us first.
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30 Day Unconditional Refund Guarantee for Unopened & Unused Items
If for whatever reason you do not want your item within 30 days of receiving it, you may also contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customers responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.
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30 Day Money Back Guarantee
For most items, in the unlikely situation that your product is faulty, you can send it back for a refund or item exchange within 30 days of receiving it. Return shipping reimbursement is not available for this.
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2 & 3 Years Product Warranty, Life long
Unless otherwise noted on the product page, the default product warranty period is:
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LIFETIME FREE upgrades parts and Technical Support
If the model you have now upgraded, we will provide you upgrade parts for Free.
*Special Notes:
The shipping fee for returning the product back will be paid by the customer and is non-refundable。