Centori Outdoors Warranty
1 year warranty
When you buy a Centori roof top tent we want you to have an excellent experience purchasing, installing, and using your roof top tent. We provide a one year warranty to the original purchaser against manufacturer defects covering workmanship, parts, and materials which fail under normal use.
If we determine that the tent needs to be replaced for some reason, or the shell needs to be replaced, please choose the nearest warehouse for replacement
Our warranty does not cover all issues, such as the ones below:
- UV damage: ultra-violet damage to fabric. The gel coat on the Centori shell is covered by a 1-year warranty from the date of purchase.
- Normal wear and tear, cosmetic blemishes occurring as a result of use (vinyl window discoloration, scratches/dents on the roof top tent top, etc.)
- Damage caused by the customer (misuse, accident, abuse, storm damage, etc.)
- Aesthetic changes that do not affect the general operation of the roof top tent.
If you ever encounter an issue with your Centori after the warranty period is over you can count on our excellent customer support. We can get spare parts (struts, awning poles, zippers, etc), help suggest fixes, and generally work with you to keep your Centori in top shape for years to come!